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Accepting New Patients Dental Emergencies Welcome Open Until 7 PM on Wednesday
5853 Transit Rd, East Amherst, NY 14051
(716) 689-4111


Do you see whole families?

Yes! We understand how stressful it can be when you’re constantly shuffling loved ones around to different offices. That’s why Dr. Shannon McCarthy’s practice is perfectly suited for the whole family, offering a wide range of services that benefit smiles at every stage of life.

My gums bleed when I brush and floss. Is this is a problem?

Bleeding gums is usually a sign that something’s wrong. You may be brushing and flossing too rigorously, or the more likely cause is the presence of periodontal (gum) disease. This dangerous infection will only get worse the longer it’s left untreated – that’s why we strongly recommend that you schedule an appointment here in East Amherst, NY right away so that we can diagnose your condition and provide effective therapy that restores your oral health.

Dental care makes me nervous. How can you help me relax?

Of course. Helping you feel comfortable and at ease during your treatment is really important to our team, which is why multiple sedation dentistry techniques are available. In fact, Dr. McCarthy has undergone advanced training in dental anesthesiology, and you can trust in her approach.

How long will it take to get my new dental crown?

Traditionally, patients would have to wait multiple appointments for the permanent dental work they desperately needed, but thankfully, this is no longer the case with the state-of-the-art E4D system! Now, Dr. McCarthy can capture digital impressions, design the ideal restoration, craft it right here in-office with the milling unit, and place it within the patient’s mouth all within the space of a single, convenient appointment.

Will I get to see the dog when I visit?

Yes. Luc is at the office most days and waits patiently behind the desk if you want to meet him. Remember, Luc is a poodle and they are hypo allergenic.

Do you take my insurance?

Our office is not contracted with most insurances, as we feel the patient should have the best care possible without the restrictions that insurance companies demand from dentists under their contract.  Because of this, you are in control of what is right for your health instead of what an insurance carrier decides is right for them! Many of our patients do have dental benefits that are eligible for coverage at our office and our team will happily fill out all the paperwork and file the claims on your behalf for virtually every PPO plan.

We do not have coverage available for Medicaid, CHP, Fidelis, United HealthCare or Medicare because these companies dictate their policy holders receive care only in offices within their network. Visit our new patients page.