Patient Information

By gathering information on a patient’s medical history and current condition, we can customize the treatment to meet their needs.

Along with providing patients the customized treatment they need, we also help patients receive treatment in a comfortable and calm setting. This way, patients can relax when receiving dental treatment. Along with providing preventive dentistry, we can also remove fillings containing mercury and replacing them.

Request An Appointment

Information for New & Existing Dental Patients

Welcome to the biological dental practice of Dr. Shannon McCarthy! From the moment you step through our front door, we hope that you realize how different we are from the typical office environment you’re used to. Our East Amherst team prioritizes personalized, total-body dental care with each of our patients, and we take pride in maintaining a casual, laid-back environment that helps you feel perfectly at ease throughout your treatment. If you’ve already scheduled your first appointment, keep reading to learn more about what you need to know before you arrive:

Your First Visit

You’ll be greeted by name at the door, and after a brief wait time, you will be escorted to your treatment room where an assistant will seat you, gather your medical and dental history and take digital xrays. You’ll then be introduced to Dr. McCarthy, who will come in and review your health history, perform an exam, and consult the digital images that were taken. She’ll ask you about what you’re hoping to get from your dental care, and with this input, she’ll put together your personalized plan to optimize your oral health.

Dental Insurance Welcome

We are happy to estimate fees and insurance reimbursement before beginning your recommended treatments, and we will gladly file insurance forms for you and complete your insurance paperwork. Optimal, comprehensive dentistry is what we practice, and we do not base our treatment recommendations on what your insurance will or will not pay. As an out-of-network provider, our recommendations are based on what is best for you. If you have any questions, don’t hesitate to ask. We love finding solutions that allow you to achieve your smile dreams.

CareCredit Financing Available

Designed specifically for healthcare related expenses like cosmetic dentistry, CareCredit offers financing plans that feature no interest and low monthly payments. There are no annual fees, setup costs, or prepayment penalties. Plans can be spread over a variety of time periods — anywhere from 6 to 60 months. CareCredit can be used to help cover any health care-related expenses!

Apply for CareCredit

Flexible Spending Accounts

Check to see whether your employer offers a medical spending account. Medical spending accounts allow you to cover your treatment cost using pre-taxed income that is set aside for medical expenses.


Payment Methods – Check or Cash Accepted